Privacy Policy

INTRODUCTION AND DEFINITIONS

This privacy policy (the “Privacy Policy”) constitutes an agreement between the Client “CLIENT”

(collectively, “CLIENT”, “you”, “your”) and DELIVERUN INC. Delivery “DELIVERUN INC.” name and software/application for your local jurisdiction (as indicated in our Terms of Use) and its affiliates and subsidiaries (collectively, “DELIVERUN INC.”, “us”, “our” or “we”). DELIVERUN INC. is dedicated to protecting the privacy rights of CLIENT and their clients. This Privacy Policy describes how DELIVERUN INC. collects, protects, uses and discloses information and data created in the

course of CLIENT access to and use of the Site, Content and/or Services (each as defined below). Please note that this Privacy Policy applies only to information collected through the Site, Content and/or Services – it does not apply to information CLIENT discloses to DELIVERUN INC. through offline correspondence or personal contact with DELIVERUN INC. dispatch/representatives.

If you have any questions or concerns after reading this, please email us at: accounts@deliverun.ca

For the purposes of this Privacy Policy:

"Content" means any expression fixed in a tangible medium and includes, without limitation, ideas,

text, comments, video, audio, images, graphics, designs, drawings, animations, logos, trademarks,

copyrights, information, data, software, scripts, tasks, activities, badges and ranks, and any intellectual

property therein, any of which may be created, submitted, or otherwise made accessible on or through

the Site and/or Services.

“Services” means all services made available by DELIVERUN INC., including but not limited to services accessed

through the Content or the Site in which the CLIENT at their request have DELIVERUN INC. pickup from

location and deliver to location in accordance with the instructions received from the CLIENT.

“Site” means www.deliverun.ca and DELIVERUN INC.’s mobile applications.

"User Generated Content" or "UGC" means any Content whatsoever CLIENT submits, creates,

uploads, transfers, or otherwise makes available by access to the Site or through the Services, including

but not limited to messages, information, images, data or in-media screen shots, video, audio or other

Content posted in any public or private area within the Site or through the Services.

ACCEPTANCE OF TERMS AND REVISIONS

By accessing the Site, submitting information to DELIVERUN INC. or downloading, installing or using any of the Content or Services, CLIENT consents to the collection and use of information by DELIVERUN INC. in accordance with this Privacy Policy. If CLIENT does not accept this Privacy Policy it must not submit information to or register an account with DELIVERUN INC., access the Site or download, install or use any of the Content or Services. DELIVERUN INC. reserves the right to revise this Privacy Policy at any time. DELIVERUN INC. will give you notice of such revisions by posting the revised Privacy Policy at www.deliverun.ca It’s the CLIENT’s responsibility to ensure awareness of the current Privacy Policy when it access or use the Site and/or Services. If CLIENT continues to access or use any of the Site and/or Services after any revisions to this Privacy Policy posted, you will be deemed to have accepted those revisions.

TYPES OF INFORMATION WE COLLECT

There are two types of information DELIVERUN INC. collects through the CLIENT’s access and use of the Site, Content and/or Services:

(a) “Personal Information” means information about an identifiable individual (including any “Personal

Information” as such term is defined in the Personal Information Protection and Electronic Documents

Act, Canada or the Personal Health Information Protection Act). Personal Information may include, but is

not limited to, a person’s name, email address, residential address, precise geolocation information (i.e.,

your specific location) and telephone number.

(b) “Non-Personal Information” means information that does not identify you and cannot be used to

contact you personally and may include postal code, non-precise geolocation information (e.g., your

city/town) and user login history.

The choice to provide DELIVERUN INC. with Personal Information and Non-Personal Information is at CLIENT’s discretion. If CLIENT does not wish to have DELIVERUN INC. collect Personal Information through the use of our Site, Content and/or Services, CLIENT can choose not to provide it. However, the decision to withhold particular details may limit the Services DELIVERUN INC. are able to provide and make it more difficult for DELIVERUN INC. to advise CLIENT appropriate alternatives to our Services. If DELIVERUN INC. are unable to accommodate the requests based on the information provided, DELIVERUN INC. may ask for additional information to better accommodate CLIENT’s needs.

APPLICATION OF THIS PRIVACY POLICY

This Privacy Policy only applies to the information that DELIVERUN INC. collects and uses, or is supplied, through the access to and use of the Site and/or Services.

CONSENT

BY SUBMITTING PERSONAL INFORMATION TO DELIVERUN INC., THE CLIENT AGREES THAT DELIVERUN INC. MAY COLLECT PERSONAL INFORMATION AND CONSENTS TO THE USE OF INFORMATIONIN ACCORDANCE WITH THIS PRIVACY POLICY AND AS PERMITTED OR REQUIRED BY LAW. Subject to legal and contractual requirements, the CLIENT may refuse or withdraw consent to certain of the purposes identified herein at any time by contacting DELIVERUN INC. through the contact details provided below. If CLIENT refuses or withdraw consent, they acknowledge that DELIVERUN INC. may not be able to provide or continue to provide Services which may be of

value.

COLLECTION OF INFORMATION

DELIVERUN INC. may collect information (including Personal Information) as follows:

(a) Information Provided to DELIVERUN INC. When an account is opened with DELIVERUN INC. we may collect information such as name, email address, telephone number and address. This information is necessary for verifying identity and contacting CLIENT in regards to Services. If you choose to submit information to DELIVERUN INC. for any other reason in any other form, DELIVERUN INC. will collect such information and use it for the purposes for which it was submitted. Data is stored in a SQL database and will be archived. Data is stored in the DELIVERUN INC. Primary Data Centre and at DELIVERUN INC. Secondary Data Centre (Disaster Recovery Site). All data transmission is encrypted with monthly backup tapes kept in the Cloud.

(b) In-Media Communications. If CLIENT chooses to send messages through email or other function,

DELIVERUN INC. may collect any information you may disclose through such means in order to facilitate the communication and provide Services.

(c) Visiting our Site. DELIVERUN INC. will not collect any Personal Information from CLIENT simply by virtue of visiting our Site; DELIVERUN INC. will only collect Personal Information that is submitted to us. DELIVERUN INC. however, collect Non-Personal Information such as login history, whenever CLIENT uses our Site and/or Services. Such Non-Personal Information is not combined with Personal Information unless you choose to submit Personal Information to us.

(d) Where Permitted by Law. We may also collect information, including Personal Information as

otherwise permitted by law.

(e) "Cookies". DELIVERUN INC. may use “cookies” or similar technologies to gather information for Site

optimization. DELIVERUN INC. does not collect cookies. In connection with the foregoing collection of

information, DELIVERUN INC. may also use “cookies” ….However, please be aware that some of our Site, Content and/or Services will not function properly if you do so and you may lose access to Services you

purchased.

USE OF YOUR INFORMATION

DELIVERUN INC. may use your information (including Personal Information) for administrative, analytical, security and other purposes, including, without limitation, the following purposes:

(a) to develop, enhance services and functionality that you have requested, including the Services;

(b) to improve our Site and/or Services, and to inform the creation of future Services;

(c) to send you information related to our Site /or Services, including confirmations, technical notices,

updates, security alerts, support and administrative messages;

(d) to process transactions for the Services;

(e) to manage your account with DELIVERUN INC.;

(f) to track your access to and use of our Site and/or Services to help us learn more about your Site

and/or Services access and usage, Content consumption and understand your preferences and

tendencies so that we can personalize your experience, provide you with offers and notifications that are

tailored to you, and otherwise enhance your experience when viewing Content and using our Site and/or

Services;

(f) to respond to customer service inquiries;

(g) to troubleshoot problems with the Site and/or Services;

(h) to enforce our Terms of Use

(i) to protect against unlawful activities or other misuse of the Site, Content and/or Services or for other

security reasons;

(h) for any other purpose to which you consent or that is otherwise permitted or required by law.

By providing Personal Information through the access to, or use of, our Site, Content and any of our Services, CLIENT acknowledges and agrees that DELIVERUN INC. may use the Personal Information for the purposes set out in this Privacy Policy and by accessing and using information submitted to us, you also agree that we may use the Non-Personal Information for the purposes set out in this Privacy Policy.

DISCLOSURE OF INFORMATION

DELIVERUN INC. does not sell or provide information to third parties. Notwithstanding the foregoing, we reserve the right to disclose information, including Personal Information, if we reasonably believe that we are required to do so by law or legal process or if we are otherwise requested by any law enforcement officer or agency acting under color of law. In addition, we reserve the right to disclose Personal Information and Non-Personal Information in order to: (a) enforce the Terms of Use; (b) investigate and/or take action against unlawful activity, suspected abuse or unauthorized use of the Site and Services; (c) protect and defend the rights or property of DELIVERUN INC.; or (d) act in urgent circumstances, including medical emergencies, to protect the safety or security of the public or users of the Site and/or Services. Subject to applicable privacy laws, we may also disclose your information (including Personal Information) in connection with a corporate re-organization, a merger or amalgamation with another entity, or a sale of all or a substantial portion of our assets provided

that the information disclosed continues to be used for the purposes permitted by this Privacy Policy by the entity acquiring the information and if we do so, we will notify you that such a transaction has taken place and that your Personal Information has been disclosed.

PROTECTION OF YOUR INFORMATION

As required by applicable privacy laws, DELIVERUN INC. has implemented reasonable physical and technical measures to protect the information we collect. Further, while we attempt to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers" from illegally obtaining access to this information. We do not warrant or represent that your information will be protected against, loss, misuse, or alteration by third parties. No method of transmission over the Internet, or method of electronic storage, is 100% secure.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE EXPRESSLY DISCLAIM ANY GUARANTEE OF SECURITY IN CONNECTION WITH YOUR PERSONAL INFORMATION.

For further information on how we safeguard information we collect or are provided with, contact us via email at accounts@deliverun.ca

RETENTION OF YOUR INFORMATION

The data and information that we collect will be stored and maintained by DELIVERUN INC. or our third party service providers until you delete it or instruct us to delete it.

ACCOUNT SECURITY

If you access our Site and/or use any of our Services, you are responsible for protecting the confidentiality of your account password and elected codes, and for restricting access to your computer, device or media system platform, and you agree to accept responsibility for all activities that occur under your account. Please notify us immediately if you detect suspected breach or misuse of your account.

ACCESS AND ACCURACY

DELIVERUN INC. will use reasonable efforts to provide CLIENT access to Personal Information (to the extent we are in possession of any) if CLIENT submits request for access via accounts@.ca Subject to

applicable law, DELIVERUN INC. reserves the right to deny access to your Personal Information on any of the following grounds:

(a) when denial of access is required by law;

(b) when granting you access is reasonably likely to negatively impact other people's privacy;

(c) when granting access is, in our judgement and acting reasonably, cost prohibitive; or

(d) when we have reason to believe that such requests are frivolous or made in bad faith.

CLIENT is responsible for ensuring that all information created through access and use of the Site and/or Services is accurate, reliable and complete and you acknowledge and accept that the use of such information is at CLIENT’s risk. DELIVERUN INC. ask that the Personal Information provided is current and correct. If you believe that the Personal Information maintained by DELIVERUN INC. is inaccurate or incomplete, you may notify

DELIVERUN INC. by describing in detail any inaccuracies or omissions via email at accounts@deliverun.ca Following receipt of a properly submitted notice, DELIVERUN INC. will, within a reasonable time period and acting in our sole discretion, use commercially reasonable efforts to either: (a) amend or correct Personal Information to reflect corrected or additional information provided by CLIENT, or (b) in connection with Personal Information, make note of any claimed inaccuracies or omissions reported in the notice submitted by CLIENT.

GOVERNING LAW

Those who choose to use or access the Site and/or Services from outside Canada do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. Notwithstanding the foregoing, and recognizing the global nature of the Internet, each viewer and user shall comply with all local rules regarding online conduct and submission of acceptable materials. This Privacy Policy is governed and interpreted pursuant to the laws of the laws of the applicable province where CLIENT is located and the federal laws of Canada applicable therein, without regard to principles of conflicts of law that would impose the law of another jurisdiction, and you accept and submit to the exclusive jurisdiction of the courts located within the province where the CLIENT is located.

QUESTIONS OR COMMENTS

We welcome questions or comments about this Privacy Policy. Please direct any questions or comments to the individual below who oversees DELIVERUN INC. compliance with privacy requirements:

DELIVERUN INC.

Attention: Privacy Officer

210 Pacific Ave,

Winnipeg, MB R2N 0C3

accounts@deliverun.ca